Job Description:
We need an organised, people-first account manager to keep our clients happy and projects on track. You’ll serve as the primary point of contact, manage deliverables, and ensure excellent communication.
Responsibilities:
-
Onboard new clients and set expectations
-
Manage timelines, deliverables, and reporting for each account
-
Liaise between internal teams and the client
-
Identify upsell opportunities and maintain client satisfaction
-
Create weekly check-ins and monthly reports
Preferred Qualifications:
-
2+ years in a client-facing role at a digital agency
-
Exceptional communication and organisational skills
-
Experience with ClickUp, Slack, and Google Workspace
-
Proactive mindset and attention to detail are a must
- GHL Dashboard Knowledge
